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Compliance Statement

We prioritize your peace of mind when engaging with our products and services. Here, you'll find all our regulatory details. We are committed to maintaining full compliance and transparency at all times. If you have any inquiries regarding the information provided on this page, feel free to reach out to us.

Compliance Statement

The South African Constitution and the Protection of Personal Information Act 4 of 2013 ("POPIA") recognize and safeguard the fundamental human right to privacy. 

 

POPIA is designed to uphold privacy protection by establishing guiding principles for the processing of personal information in a contextually appropriate manner. 

 

Through the provision of quality goods and services, the organization inevitably interacts with personal information from clients, customers, employees, and other stakeholders. 

 

Fundamental to an individual's right to privacy is the ability to exercise control over their personal information and conduct their affairs with a reasonable expectation of freedom from unwelcome intrusions.

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Know your Consultant

Before engaging in any business with us, we will furnish you with vital details about our organization. This information encompasses:

 

Full business and trade names

Full name: Unamani Pty Ltd 

Trade names: Unamani, Unamani AI, Unamani Consulting, Synthetic AI

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Licence registration number:

2021 / 492997 / 07

 

All contact details - postal and physical addresses, telephone and cell phone numbers as well as internet and email addresses:

105 Bon Accord Street, Lakefield, Ext. 21, Benoni, 1501- +27827671389 / +27825511243 / sales@unamani.com

Founder / CEO: Abdullah Hassan abdullah.hassan@unamani.com 

 

Names and details of other people or branch offices to contact, if you require further information:

Raissa Sidat- +27609554213 Head of Strategy and Compliance - raissa.sidat@unamani.com 

Cirsten – Fractional Chief Financial Officer — cirsten@finvoke.co.za 

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Request to Access Personal Information Procedure

Under the provisions of POPI, data subjects have the following rights:

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  • Request details about the personal information held by the organization and the reasons for its collection.

  • Request access to their personal information.

  • Receive guidance on how to keep their personal information current.

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To request access to information, individuals can send an email to the Information Officer. Upon receipt, the Information Officer will provide the data subject with a "Personal Information Request Form." Before releasing any personal information, the Information Officer will verify the identity of the data subject. All requests will be evaluated in accordance with the organization's PAIA Policy, and the Information Officer will process them within a reasonable timeframe.

POPI Complaints and Objections Procedure

A client has the right to object to the use of their personal information; however, in certain cases, failure to provide this information may result in the inability to provide services or products, or may result in limited services being provided.

Data subjects also have the right to lodge a complaint if they believe that any of their rights under POPIA have been violated. The organization takes all complaints seriously and follows a specific procedure for addressing POPI-related complaints:

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1. Complaints must be submitted to the organization in writing. If necessary, the Information Officer will provide the data subject with a "POPI Complaint Form."

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2. The Information Officer will acknowledge receipt of the complaint in writing.

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3. The Information Officer will carefully consider the complaint and address the concerns of the complainant amicably. In doing so, the Information Officer will strive to resolve the complaint fairly and in accordance with the principles outlined in POPIA.

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4. If the data subject is not satisfied with the proposed remedies provided by the Information Officer, they have the right to escalate the complaint to the Information Regulator.

The Information regulator’s contact details are as follows:

Complaints email:complaints.IR@justice.gov.za

General enquiries email:inforeg@justice.gov.za

Information Officer

Unamani Pty Ltd has appointed Raissa Sidat  as its Information Officer. All correspondence to the Information Officer may be submitted via e-mail to: raissa.sidat@unamani.com

Privacy Statement

Unamani Pty Ltd is dedicated to adhering to the following principles when handling personal information, including collecting, recording, storing, disseminating, and destroying such data, as well as responding to government requests for user data:

  1. We will refrain from contacting or soliciting you unless we have obtained your explicit consent to do so, or unless it is necessary as part of an existing relationship with you.

  2. We will process your personal information for specific lawful reasons, ensuring that only adequate and relevant data is utilized. This information will be limited to the purposes for which it is processed and will be directly related to the functions or activities of our organization.

  3. Upon cancellation of your services with Unamani Pty Ltd,  we will either delete or de-identify your personal information once the minimum storage periods required by our risk and statutory record-keeping obligations have elapsed.

  4. We implement measures to safeguard data and prevent the loss, damage, or unauthorized destruction of personal information. Additionally, we take steps to prevent unlawful access to or processing of personal data.

Unamani Pty Ltd collects information directly from you when you provide us with your details. Additionally, with your consent or to fulfill our service agreement with you, we may obtain further information from third parties and other sources as necessary. We only collect and process special personal information if required by law for service delivery, and we will obtain your consent before doing so. We do not knowingly collect personal information from children under 18 years of age without parental or guardian permission.

 

Unamani Pty Ltd and its employees may disclose personal information:

- To other service providers involved in delivering services or providing products to clients.

- To engaged service providers such as accountants, compliance officers, and administrators.

- If legally required to do so by law or industry codes.

- If necessary to protect Unamani Pty Ltd's legal rights and interests.

 

We commit to regularly reviewing and updating our security measures in line with future legislation and technological advancements. Access to client data within our organization is restricted to essential staff or specialist contractors who require access for client service or maintenance purposes. These individuals are bound by legislative requirements and are obligated to maintain safety and security measures. Unamani Pty Ltd will not transfer personal information to a third party in a foreign country without ensuring compliance with POPI provisions.

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